At Urban Buys, we believe that everyday living deserves quality, convenience, and a touch of style. We are your one-stop destination for premium daily essentials, carefully curated to make your life easier and more delightful.

From home essentials to lifestyle must-haves, every product in our collection is handpicked for its quality, durability, and value, ensuring you get nothing but the best—delivered right to your doorstep.

Whether you’re refreshing your home or upgrading your everyday routine, Urban Buys is here to help you live better, effortlessly.

Privacy Policy – Urban Buys

At Urban Buys, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, payment details (processed securely).
  
• 
  Non-Personal Information: Browser type, IP address, device information, and browsing patterns on our website.
  

How We Use Your Information

• To process and fulfill your orders efficiently.
  
• To improve our website, services, and product offerings.
  
• To send updates, promotions, and personalized recommendations (only if you opt-in).
  
• To prevent fraudulent transactions and enhance security.
  

How We Protect Your Information

We use industry-standard encryption and secure payment gateways to safeguard your data. Your personal details are never sold, rented, or shared with unauthorized third parties.

Sharing of Information

We only share your information with trusted partners (such as delivery and payment service providers) strictly for order fulfillment and operational purposes.

Your Rights

You have the right to:

• Access, modify, or delete your personal data.
  
• Opt out of marketing communications at any time.
  

Cookies

Urban Buys uses cookies to enhance your shopping experience, analyze site traffic, and remember your preferences. You can manage or disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Us

If you have any questions regarding this policy, please contact us at:

Email: urbanbuy1212@gmail.com

Disclaimer – Urban Buys

General Information
The information provided on Urban Buys is for general purposes only. While we strive to ensure accuracy, we make no warranties regarding completeness, reliability, or suitability of the information, products, or services listed.

Product Usage
All products should be used as per their instructions. Urban Buys is not responsible for any misuse, allergic reactions, or side effects resulting from improper use.

External Links
Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.

Liability
Urban Buys is not liable for any damages or losses arising from the use of our website or products. Your use of our services is at your own risk.

Terms & Conditions – Urban Buys

(This complements the previous version but includes key points in a concise website-ready format)

• Eligibility: Users must be 18+ or supervised by a guardian.

• Orders: All orders are subject to acceptance and availability. Prices may change without prior notice.

• Payments: All transactions are secure; we do not store your payment details.

• Shipping: Delivery timelines are estimates; delays may occur due to external factors.

• Returns & Refunds: Please refer to our Refund Policy for details.

• Prohibited Use: You agree not to use our website for unlawful, fraudulent, or harmful purposes.

• Intellectual Property: All content, trademarks, and materials belong to Urban Buys and cannot be reproduced without consent.

• Governing Law: Governed by the laws of India.

 

Refund & Return Policy – Urban Buys

Eligibility for Returns

• Products must be returned within 7 days of delivery.

• Items must be unused, in original packaging, and accompanied by proof of purchase.

Non-Returnable Items

• Personal care, hygiene, or perishable items .

Refund Process

• Once we receive and inspect your return, a refund will be processed to your bank account method within 5–7 business days.

Damaged or Wrong Product

Opening video will be required for damaged product claim

• If you receive a defective or incorrect item, attach the video and contact us immediately at support@urbanbuys.com, and we will arrange a replacement or refund.

Shipping Costs

• Return shipping costs are borne by the customer unless the return is due to our error.

Contact Us – Urban Buys

We’re here to help! For any queries, concerns, or feedback, reach out to us:

• Email: urbanbuys1212@gmail.com

• Phone: +91-6394539599

• Address: Urban Buys, Uttar Pradesh, India

• Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM